Privacy Policy

At Aqube Courier, your privacy matters to us. We are committed to safeguarding the personal information you share with us and ensuring transparency in how we collect, store, and use it. This policy outlines the types of data we collect, why we collect it, and how we protect it.

1. Information We Collect

When you interact with us through our website, mobile application, or courier services, we may collect:

• Personal Information: Name, phone number, email, billing address, and delivery addresses.

• Delivery Information: Parcel details, sender/receiver details, tracking numbers, and delivery preferences.

• Payment Information: Credit/debit card details or other payment-related data (processed securely through third-party payment gateways).

• Technical Data: IP address, browser type, cookies, and analytics data to improve website performance.

2. How We Use Your Information

We may use your personal data for:

• Processing bookings, payments, and deliveries.

• Communicating important updates, service notifications, or promotional offers.

• Providing customer support and responding to inquiries.

• Analyzing service performance and improving user experience.

• Ensuring compliance with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

• Trusted third-party partners (such as logistics companies, payment processors, or IT providers) strictly to complete your delivery.

• Law enforcement or regulatory authorities when required by law.

4. Data Security

We use industry-standard security measures such as data encryption, firewalls, and restricted access to protect your information. While we take all reasonable precautions, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to enhance user experience, track performance, and provide personalized content. You may disable cookies in your browser, but certain features may not work properly.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data, subject to legal and contractual obligations.

• Opt out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.

For questions, contact us at:

📧 Info@aqubecourier.co.uk.